Frequently Asked Questions

Please find the most commonly asked questions below.

Individual Therapy

Do I need to bring anything with me?

No, just bring yourself

How many sessions will I need?

It is very difficult to say how many sessions you will need.  It depends on the complexity of your problems and your willingness to work on yourself between sessions.

How can I access sessions?

You can attend your sessions in person, talk by telephone or by video link.  For video link you need to have a smart phone, a tablet, a laptop or a PC.  During the pandemic we can only offer either video link or telephone counselling.  This will continue until restrictions are lowered enough to allow us to reopen our Clitheroe practice.

Do I have to attend at the same time/ day every time I come?

No, you can arrange your sessions at a times that both you and your therapist mutually agree to

Are my notes confidential?

Yes, your notes are confidential and are kept in a locked cabinet In compliance with GDPR. Your notes are kept for seven years and then destroyed. Under exceptional circumstances they can be shared:

they could be subpoenaed by a judge if they had reason to think that they would contain useful information.

Is what I say in a session confidential?

Yes, everything that you say in a session is confidential and is kept between your therapist and yourself. However, there are circumstances where information may be shared with or without your consent. If your therapist believes that you are actively suicidal, that means that she believes that you would seriously harm yourself with an intention to end your life and that this is imminent, she would share only relevant information to emergency services in order to keep you safe. At the start of therapy your therapist will ask you to provide her with the name of an emergency contact person that she can’t contact if she is concerned that you may try to end your life. she will only contact this person in these circumstances.

If you informed her that you knew of a serious crime that had or was going to be committed, she would be required by law to report this to the police.

If you informed her that you knew that a vulnerable adult or child was at risk of serious harm, she would be required by law to report this to relevant services.

In addition, all good therapists attend supervision. During supervision aspects of work with you may be discussed. However, supervision is about your therapist practise and therefore the information disclosed would be limited to what was relevant to this. Supervisors also adhere to the same GDPR requirements as your therapist.

Can I record my session?

Recording of sessions is not allowed. 

Couples & Group Therapy

Can we have separate individual sessions with the same therapist?

If both parties agree to this it may be possible and would be at the discretion of your therapist.  It would be necessary though, for both to receive equal numbers of individual sessions.

Will I be able to share my notes without my partners consent?

No, if you wish to share the contents of your notes with someone else you will need the consent of your partner to do so.

Is what I say in these sessions confidential?

Yes, At the start of therapy your therapist will discuss confidentiality with you and explain the limits of this. There are some circumstances why your therapist may feel that she needs to share information outside of the therapy room. These circumstances are as follows; if she fails that one or both of you are in serious danger or that you disclose that’s a serious crime has or will be committed. under these circumstances, your therapist will share only the relevant information with the relevant services. If at all possible, she will inform you of this before she does it.

Video & Telephone Therapy

What equipment do I need to access therapy by video or by telephone?

For video link therapy you need access to either a smartphone, a laptop, a tablet, or a Desktop computer and internet access.

For both video link and telephone therapy you will need to be in a quiet place where you will not be disturbed and cannot be overheard.

Payment

How much does it cost?

You can find all the costs on the fees page on this website.

How do I pay for my sessions?

You can pay with a credit or debit card, cash, bank transfer or online payment link.

When do I pay?

You will be sent an invoice, or a payment link or payment will be requested from you prior to your session.  You can also purchase sessions via the online shop.

It is important that payment is made why your session may not be able to take place. If you have problems with the payment process, please inform your therapist at the start of your session.

How Do I Get Started?

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Free 20 Min Chat

Contact me via email or phone to discuss how I can help you to make changes today.

Book Appointment

Book one a session either in person or via video call using Zoom. 

1st Session!

Start to make changes and see benefits in your everyday life.

Contact Me

Ask a question or book an appointment below.

For emergencies call 111 or visit your nearest hospital

07736 067 981

Clitheroe Psychotherapy Centre, 5-7 Waddington Road, Clitheroe, BB7 2HJ

claire@counselling-hypnotherapy.co.uk